People talk about what they had to find. A few notes on designing launches that guests feel let in on, not marketed to.
Nobody remembers the launch they were marketed to. They remember the one they felt let in on: the address that arrived the day before, the room that turned out to be bigger than it looked, the moment the music stopped and everyone noticed the same thing at once.
Make guests find something
We design every launch around a small discovery. It can be a scent hidden in a greenhouse, a set that starts without warning or a room lit only by torchlight. If guests have to look, they pay attention, and if they pay attention, they talk.
Say less on the night
Speeches flatten a room. We keep the brand story short, put it in the hands of the people guests already trust, and let the experience do the explaining. The coverage that follows is warmer for it, because journalists write about how it felt rather than what they were told.
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Press relations isn’t dead. It’s just quieter
